If you would like to use Overture's tagging system in your messages read through this article for a comprehensive list of the available tags.
[FIRSTNAME]
[SURNAME]
Use on the subject line and takes the name of who the message is addressed to.

[FROM_FIRSTNAME]
[FROM_SURNAME]
Use on the subject line and takes the name of the person sending the message.

[BOOKING_NAME]
[BOOKING_DATE]
Use on the subject line. These will take the name given to the booking and the date respectively.

[DATE]
Use on the subject line and will input the date the message was created.

[REF]
Use on the subject line. This is used specifically for the documents messages, it will insert the reference number associated with the document attached to the email.
[FIRSTNAME]
[SURNAME]
Use in the message body and takes the name of who the message is addressed to.

[FROM_FIRSTNAME]
[FROM_SURNAME]
[FROM_JOBTITLE]
[FROM_EMAIL]
Use in the message body and will take the name and details attached to the contact record of the person sending the message.

[BOOKING_NAME]
[BOOKING_DATE]
Use in the message body and will take the name given to the booking and the date respectively.

[BOOKING_DETAILS]
Use in the message body. This will take the details from the booking page, including any further information fields that have been set to Use on itineraries. You can also select include promoter contact details, include artist contacts details etc in the message settings.

[PROMOTER] / [CLIENT] / [AGENT]
Use in the message body. These are dependent on what you have as the first field title on the booking page.

[ARTISTE] / [ARTISTE] / [GROUP] / [ACT] / [BAND] —
[ORCHESTRA] / [ENTERTAINER] / [PERFORMER]
Use in the message body. This place holder is dependent on what you have got set on the booking page to indicate who is being booked.

[MEDIAPAGE]
Use in the message body. If you have set up a media page for any of your performers, this will add a link to view the media page for the contact inserted in the above filed on the booking page.

[VENUE]
[VENUE_ADDRESS]
Use in the message body. This will populate the name and address of the venue.

[PROMOTER_ADDRESS]
[PROMOTER_CONTACT_DETAILS]
[PROMOTER_MOBILE]
[PROMOTER_EMAIL]
Use in the message body. These will populate the details associated with the promoter's contact record that is placed in the booking, please refer to No.10 and adjust 'PROMOTER' accordingly.

[LINK]
Use in the message body. This shows when a message contains a link.

Further Information Fields
Use in the message body. You can link specific further information fields by capitalising the heading within square brackets, any with more than one word will require an underscore between words.

[ARTIST_NOTES]
[CAPACITY]
For example the above fields would be generated from the further info headings of Artist Notes and Capacity.